What is an e-ticket?

E-ticket is an electronic ticket. In the traditional ticketing process, ticketing information is printed on the paper ticket. However, when you book online and buy e-ticket, all your ticketing information is stored directly in the airline's computer system. This ticketing information stored in the airline's computer system is called an e-ticket.

How to travel with e-tickets?

When you buy e-tickets from online booking sites or airlines, they e-mail you an e-ticket receipt which contains detailed information such as your e-ticket number, itineraries, payment information etc.

Here is how you use your e-ticket. (This is a general information and should not be replaced with the information you get from the online booking sites and airlines.)

1. Print out your e-ticket receipt which contains your booking information
2. Bring these three items to the airport.
   • Printed copy of your e-ticket receipt.
   • A government-issued photo ID such as driver's license or passport.
   • The same credit card that you used to pay for your e-ticket.
3. Get a boarding pass from the airline check-in counter or airline kiosk. Self-service kiosks are usually placed in front of airline's check-in counter. The Transportation Security Administration (TSA) requires a boarding pass at many selected airports before entering any security checkpoint that leads to a flight gate.
4. Proceed through the security checkpoint directly to the departure gate.

E-Ticket Kiosks

More and more airlines provide self-service kiosks at the airport lobby. Using this automated machine can save your time. To use kiosk, you may need the same credit card that you used to purchase your e-ticket so bring it to the airport just in case. For detailed information regarding which airlines and airports offer kiosks, you may call your airline or check their websites because some airlines provide this information on their website. For a list of airlines websites, click here

Advantage of e-tickets

E-ticket is a win-win situation for everyone. Here is why.

• For passengers: With e-tickets, passengers do not run the risk of losing a ticket. In some cases, you may save money because some airlines and travel agents may charge an extra fee for printing and delivering paper plane tickets to passengers. Passengers may also save time at the airport as more airlines feature self-service check-in kiosks for passengers with e-tickets.
• For airlines: With e-tickets, several steps in the ticket issuing and processing stage can be eliminated which benefit airlines allowing them to cut their ticketing costs.

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